At Aerobe, we strive to provide reliable products and a satisfying shopping experience. This warranty policy outlines the coverage and support available for eligible products.
Warranty Coverage
Selected Aerobe products may include a warranty or replacement guarantee, as specified on the individual product page.
Warranty coverage applies to manufacturing defects and faults that occur during normal use within the applicable warranty period.
Warranty Period
The warranty period varies depending on the product. Please refer to the product description or order confirmation for specific warranty details.
What Is Covered?
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Manufacturing defects
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Faults arising during normal and intended use
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Eligible product malfunctions within the warranty period
What Is Not Covered?
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Physical damage caused by misuse or accidents
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Damage resulting from unauthorized modifications
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Normal wear and tear
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Damage caused by improper use or maintenance
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Damage resulting from incompatible chargers, adapters, or accessories
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Damage caused by using essential oils in products not designed for them
How to Make a Warranty Claim
To request warranty assistance:
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Contact our customer support team.
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Provide your order number and proof of purchase.
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Describe the issue and share clear photographs or videos if requested.
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Follow the instructions provided by our support team.
Our team will review your claim and guide you through the available resolution.
Warranty Resolution
Depending on the product and the nature of the issue, approved warranty claims may qualify for repair, replacement, or another appropriate resolution.
Contact Us
For warranty-related questions or assistance, please reach out through our Contact Us page.
Thank you for choosing Aerobe.